Karen Daniel
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Author: Karen Daniel

The 9-box talent review process is a strategic tool that organizations use to assess and manage talent at all levels. It involves evaluating employees based on their performance and potential and placing them in a grid with 9 boxes, each representing a different talent category.  The evaluation process is simple but powerful: Each manager places her/his direct reports on the grid based on past performance and their opinion about future potential growth. Ratings from each manager are consolidated into one grid. Managers meet together to calibrate the results and discuss development needs, future possible roles, and other strategic talent development activities. This calibration discussion serves to establish a consistent approach to setting standards for performance and potential.  Action items for all employees are documented and updated on a quarterly or semi-annual basis. Benefits To Using a 9-Box Process Enhanced Succession Planning:One of the primary advantages of the 9-box talent review process is its role in succession planning. By categorizing employees into different boxes based on their current performance and future potential, organizations can identify high-potential individuals who are ready to take on leadership roles in the future. This proactive approach ensures a smooth transition when key positions become vacant. Improved Performance Management:The process promotes effective performance management by providing...

As the father of a neurodiverse young adult who has entered the workforce, I've spent the past 20 years looking at the world through a different lens, which has been a true blessing. During this time, I've been fortunate to assist numerous market-leading companies in hiring, developing, and retaining talent at all levels. With unemployment at historically low levels, it's crucial for companies to continue thinking creatively about identifying new sources of talent. Neurodiverse individuals represent an untapped pool of potential talent. According to the Harvard School of Medicine, neurodiversity refers to the idea that people experience and interact with the world in many ways. There isn't a single "correct" way of thinking, learning, and behaving, and differences should not be seen as deficiencies. Embracing neurodiversity in the workforce fosters a culture of acceptance and equality, and unleashes unique perspectives that drive innovation and success. KEY FOCUS AREAS - When targeting neurodiverse candidates for specific roles, companies should consider three significant areas: Recruitment - Inclusive hiring practices are vital for attracting neurodiverse talent. Job descriptions should focus on essential skills and qualifications, rather than specific traits. Alternative interview formats, such as skills-based assessments or practical exercises, accommodate different communication and interaction styles. Onboarding &...

Your Organization’s Greatest ‘Hidden’ Asset

Whether your organization has 1 or 100 frontline leaders, this critical role is where the rubber meets the road. ...

If we learned one thing during the last three years of the pandemic, remote work and The Great Resignation, it is that old methods, no matter how tried and true, are not working to attract, hire and retain talent. Circumstances and expectations have changed. More importantly, Millennials and Gen Z employees make up the majority of the workforce around the globe, and both generations are motivated by less-than-traditional factors. So what do employers and their Human Resources departments do to find the quality of employees they need and keep them engaged? It is going to take a little work, some investment in change, and a willingness to meet talent where they are. Generational Demographics The chart below shows just how much generational demographics have changed over 15 years. While Millennials represent the largest group by far, you can also see the dramatic decrease in Baby Boomers and the steady supply of Generation X. While there is some disagreement about age ranges, most research defines the generations as follows Traditionalists – born in 1945 and before Baby Boomers – born between 1946 and 1964 Generation X – born between 1965 and 1976 Millennials - born between 1977 and 1995 Generation Z – born in 1996 and after Understanding Generational Differences Many...

As we wind down the year and look to 2023, I want to revisit one of the most powerful and under-utilized tools that organizations have at their disposal to create high-performing teams and deliver outstanding results. The annual performance management process has gotten a bad rap for several reasons that I discuss below. The greatest gift a leader can give their teammates is a concise set of clear objectives that are regularly discussed and updated. We are potentially looking at a challenging economic environment in 2023 which places even greater importance on the need for motivation and alignment. As an article by McKinsey & Company reminds us, “strong performance management rests on the simple principle that ‘what gets measured gets done.’” In an ideal system, a business creates a cascade of metrics and targets, from its top-level strategic objectives down to the daily activities of its frontline employees. Managers continually monitor those metrics and regularly engage with their teams to discuss progress in meeting the targets. Good performance is rewarded; underperformance triggers action to address the problem. So, what happens when you do not have a strong performance management process in place? Things go wrong quickly. Pitfalls and Shortcomings of a Weak Performance Management Process Poor...